Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.

Eligibility for Returns

The item must be unused, in its original condition, and in its original packaging.
Proof of purchase is required.

Damaged or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 30 days of delivery with photos of the item. We will arrange a replacement or issue a refund where appropriate.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.

Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

For hygiene and safety reasons, certain items may not be eligible for return if they have been used or opened.

Contact Us 

If you have any questions about returns or refunds, please contact us through our Contact page or by email.

Email: makemines.store@gmail.com